Upgrade exchange 2013 CU2 to Cu3 “Error occurred while uninstalling Search Foundation for Exchange.System.Exception: Cannot determine the product name registry subkey, neither the ‘RegistryProductName’ application setting nor the ‘CERES_REGISTRY_PRODUCT_NAME’ environment variable was set”

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Problem : Error when running Step 7 Mailbox Role:Transport Service


Solution : You can disable IPV6 via regedit http://support.microsoft.com/kb/929852

1.Open registry.exe

2.Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters \

3.Double-click DisabledComponents to change the DisabledComponents entry

Note : If the DisabledComponents entry is unavailable, you must create it. To do this, follow these steps:

  1. In the Edit menu, point to New, and then click DWORD (32-bit) Value.
  2. Type DisabledComponents, and then press ENTER.
  3. Double-click DisabledComponents.

4.Type any one of the following values in the Value data field to configure the IPv6 protocol to the desired state, and then click OK:

Type 0xffffffff to disable all IPv6 components except the IPv6 loopback interface. This value also configures

5.To use the DisabledComponents registry value to check whether IPv6 was disabled, run the following command at a Windows command prompt:

reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters /v DisabledComponents

6.Restart computer and,try again to upgrade CU3.

good luck Open-mouthed smile


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